Technology Community Connection: What We Measure and Learn Salesforce.org resources are valuable, but time to make the most of them can be scarce 70% “You guys have done just such a tremendous job...we’re learning and growing knowledge and getting more comfortable in Salesforce. You’ve made it so easy and accessible. We haven’t hit that ceiling yet where we can’t move forward with Salesforce.” - Medium k-12 say they have better communication or relationships with their constituents as a “You guys offer some really great resources to folks. I wish that I had more time to take result of using Salesforce advantage of them because I know that there's such a wealth of information.” - Medium Nonprofit Connecting to peer organizations is valuable “It’s always good to speak to other people that may have already overcome these challenges so you’re not reinventing the wheel. So that was also a really good resource 67% for us.” - Large Higher Ed say communication among staff has increased S ALE SF ORCE. ORG / 1 All data points reflect the Fiscal Year 2020 unless otherwise noted Quantitative data from Tech for Social Change Survey, administered June-July 2020 Qualitative data gathered through Impact Interviews September 2019 - January 2020 3