Community Community Connection: What We Measure and Learn Innovation: What We Measure and Learn 78% 99% 98% of customer organizations are active of questions are answered in 24 of Community Sprint attendees would in the Power of Us Hub hours in the Power of Us Hub recommend sprints to others “I really appreciate the resources that are there. It got us up and running faster than I “[Community Sprints are] an awesome opportunity to collaborate on community-led thought possible.” - Medium Higher Ed projects. It’s one thing to learn from a community and make a contribution, but it’s another thing entirely to have those efforts fuel impact.” “The collegiality [of the Power of us Hub], the fact that you can ask any dumb question, it - Community Sprint Participant Feedback doesn't matter. There's someone else out there dumber than you and, and smarter than you. So you know, it's this very supportive community, which is really great.” - Small Nonprofit S “I believe that in order to create cities and communities that thrive, we must work together ALE across sectors and silos like the one Salesforce is creating through this Impact Lab.” SF - Amardeep Prasad, City & County of San Francisco, Office of Civic Innovation, Community ORCE. Impact Lab Fellow ORG / 1 All data points reflect the Fiscal Year 2020 unless otherwise noted Qualitative data from the FY20 Customer Impact Interviews, unless otherwise noted 9