Our Approach to Impact Technology Community Partnerships We convene, connect, We build social innovation We accelerate social impact listen to, and learn from the capacity through partner with purpose-built technology. community to co-create a services, pro bono, and better future. impact-led partnerships. We offer best-in-class solutions We provide opportunities for We work with our partner for nonprofits, educational our customers to collaborate ecosystem and with Salesforce institutions, and philanthropy. on technology solutions for employees to build skills the entire social sector. and expertise. S ALE SF ORCE. ORG / 7 In June 2019, Salesforce.org was combined with Salesforce.com to drive greater impact and success for social good organizations. As part of the combination Salesforce.com (“Salesforce”) created a nonprofit and education vertical led by Rob Acker. This vertical is responsible for the sales, marketing, and customer success of the Salesforce Customer Success Platform to the nonprofit and education communities, as well as the development of Salesforce.org’s Nonprofit Cloud, Education Cloud, and Philanthropy Cloud vertical applications. References in this report to Salesforce refer to the combined entity, whereas references to Salesforce.org refer to the non-profit and education vertical led by Rob Acker.

Salesforce.org Community Impact Report - Page 7 Salesforce.org Community Impact Report Page 6 Page 8